You neglect to
respond to an e-mail in a timely manner, or not at all.
Staying on top of e-mails can be a challenge, but ignoring messages
has the same effect as ignoring someone in person. The result is
that the senders may become angry and may choose to not involve you
in future discussions.
LYING
you wrongly tell someone you didn't receive his or her e-mail
when in fat you did and simply didn't read it or forgot its
contents.
All dishonest behavior breeds distrust and can prove embarrassing if
you are caught in a lie. Avoid blaming technology for your own
behavior. Instead, you might apoligize to the sender and say you'll
review the message immediately.
PRESUMING
You assume that your important e-mail was read and understood.
Make sure you check in with the recipient or ask for confirmation of
e-mail--particularly for important and time-sensitive messages.
WAFFLING
You don't respond clearly to a colleague's e-mail request.
Providing a short answer, such as "Sure-OK," to an e-mail request
may leave the original sender wondering what you meant. You might
better reply as "Yes, we can meet at 10:30 on Wednesday.".
BLITZING
You send an e-mail four times a day or send it to many
colleagues to enlist them to forward it along for you.
This practice is a form of online nagging. Give your sender a
reasonable chance to resond and then follow up if you need to.
TACTLESSNESS
You have difficulty understanding how your words might come
across to the reader and run into trouble trying to be humorous or
sarcastic.
It's important to remember that humor and sarcasm often don't
translate well in an e-mail. It may even be considered as
cyberbullying. It is never appropriate to be downright rude or
discourteous. E-mail leaves a written record of your comments, so be
careful!
Technology is a wonderful tool, it’s just very important to stay
knowledgeable so that you are aware of roadblocks that you do not
want to go down.
Stay alert and be cautious. .
